Responsible Gaming at dbpk —
Play Smart, Stay in Control
At dbpk, we believe gambling should always be a source of entertainment — never stress or financial hardship. Our Responsible Gaming programme provides every player across Bangladesh with the tools, resources, and support needed to keep their experience safe, enjoyable, and within healthy boundaries.
How dbpk Protects Every Player
dbpk has embedded responsible gaming principles into every layer of our platform — from account registration through to ongoing gameplay monitoring. Here is what we do to keep you safe.
Mandatory Age Verification
Every player registering on dbpk must be 21 years of age or older. We conduct mandatory identity verification (KYC) checks on all accounts before allowing access to real-money betting or casino play. No exceptions are made under any circumstances — protecting minors is a non-negotiable priority for our platform.
Deposit Limit Controls
Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it takes effect immediately and cannot be raised for a minimum cooling-off period of 24 hours, giving you time to reconsider before increasing your spend. Lowering your limits takes effect instantly.
Session Time Limits
Our platform allows you to set a maximum playing session duration. Once your session limit is reached, you will be automatically logged out and must wait for the cooldown period to expire before returning. This prevents extended, unplanned gambling sessions that can escalate into harmful behaviour.
Self-Exclusion Programme
If you feel you need a complete break from gambling, dbpk's self-exclusion tool allows you to block your account for a chosen period — from 30 days to five years, or permanently. During self-exclusion, your account is locked, all marketing communications are suspended, and re-registration attempts are blocked.
Loss Limit Settings
In addition to deposit limits, players can set a maximum loss limit over a defined rolling period. If your net losses reach the threshold you have set, the platform will automatically prevent further real-money play until the period resets. This tool is especially useful for managing your bankroll during BPL cricket betting seasons.
Reality Check Reminders
dbpk can display on-screen pop-up reminders at intervals you choose — every 30 minutes, every hour, or every two hours — showing how long your current session has lasted and how much you have wagered. These reality checks are a simple but effective way to stay aware of your activity in real time.
Your Self-Management Toolkit
Every responsible gaming tool on dbpk is free, accessible within your account settings, and designed to put control firmly in your hands. Here is a closer look at each one.
Deposit Limits
Cap how much you can deposit into your dbpk account over a rolling time window. Choose from:
- Daily limit (resets at midnight BST)
- Weekly limit (resets every Monday)
- Monthly limit (resets on the 1st)
Limits are enforced at the payment gateway level — your bKash, Nagad, or bank transfer will be declined if the limit would be exceeded.
Wager & Loss Limits
Set a maximum amount you are willing to wager or lose within a defined period. Once reached:
- All betting and casino play is paused
- You receive an on-screen notification
- Access resumes automatically after reset
This tool is particularly effective during high-intensity periods such as BPL cricket matches or IPL fixtures where impulsive betting can quickly escalate.
Time-Out & Cooling-Off
Need a short break without going through full self-exclusion? Our time-out feature lets you pause your account for:
- 24 hours
- 72 hours
- 7 days
- 30 days
During time-out, your account is suspended and no deposits, bets, or casino sessions are permitted. You can return immediately once the period ends.
Self-Exclusion
For players who recognise they need a longer or more definitive break, self-exclusion locks your account for a fixed term ranging from 30 days to 5 years, or permanently. During self-exclusion:
- Login is blocked immediately
- All promotional emails are stopped
- Re-registration is prevented
- Any pending withdrawals are processed
Reality Check Popups
Choose your reminder interval and dbpk will display a popup showing your session duration and total wagered amount at that point. The popup requires a single click to dismiss, ensuring you consciously acknowledge the information before continuing to play.
- 30-minute intervals
- 60-minute intervals
- 120-minute intervals
Account History & Statements
Full transparency over your activity. Download a complete account statement at any time showing:
- All deposits and withdrawals (BDT amounts)
- Bet history with outcomes
- Net win/loss position per period
- Login timestamps and session durations
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Recognising the early warning signs is the first and most important step toward getting back in control. If any of the following describe your current experience, we strongly encourage you to contact our support team or use one of our self-management tools immediately.
You do not need to be in crisis to seek help — reaching out early makes recovery far simpler. Our support team handles all enquiries confidentially and without judgment.
Chasing losses: Placing increasingly large bets in an attempt to recover money that has already been lost, often leading to a cycle of escalating losses.
Spending more time than intended: Regularly gambling for longer periods than you planned, losing track of time, or missing meals, sleep, or commitments because of gambling sessions.
Hiding gambling from family or friends: Feeling the need to conceal how much you are gambling, how often you log in, or how much money you have spent on betting and casino games.
Gambling beyond your means: Using money set aside for rent, utilities, food, or family expenses — including bKash or Nagad balances meant for essential payments — to fund gambling activity.
Mood dependent on gambling outcomes: Feeling irritable, anxious, or depressed when not gambling, or when a bet does not go your way, to a degree that affects your daily functioning.
Repeated failed attempts to stop: Deciding to cut back or stop gambling but consistently finding yourself returning to it despite your intentions, or feeling unable to control your impulse to play.
Quick Self-Check — Are You Gambling Responsibly?
Answer honestly. If you find yourself ticking more than two or three of the statements below as things you have experienced in the past month, please reach out to our support team.
I have gambled with money I could not afford to lose, including money earmarked for household or family expenses.
I have felt the need to bet more money than usual to get the same level of excitement from gambling.
I have made repeated attempts to cut back or stop gambling but found it difficult or impossible to stick to my decision.
I have felt restless, irritable, or anxious when I tried to reduce or stop my gambling activity.
I have used gambling as a way to escape problems, stress, feelings of helplessness, guilt, anxiety, or depression.
I have lied to people close to me about the amount of time or money I have spent on gambling.
I have borrowed money, sold personal items, or gone into debt in order to fund my gambling activity.
My gambling has caused significant problems in my relationships, work, studies, or financial situation.
If two or more of the above apply to you: Please contact the dbpk support team at [email protected] immediately, or use the self-exclusion tool in your account settings. There is no cost, no judgment, and no delay — our team is available 24 hours a day, seven days a week, to assist players across all eight divisions of Bangladesh.
Our Strict 21+ Policy
dbpk strictly prohibits access to any real-money betting, casino gaming, or slot play by persons under the age of 21. This restriction is enforced at every stage of the player journey — from the initial registration form through to the ongoing KYC identity verification process — and applies equally to all players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.
During the registration and verification process, all players are required to submit a valid government-issued identity document — such as a Bangladesh National ID card (NID) or passport — to confirm both their identity and their date of birth. Accounts where age verification cannot be successfully completed will not be permitted to deposit, place bets, or access casino content.
If a parent or guardian has reason to believe that a person under the age of 21 has registered on or accessed the dbpk platform, they should contact our support team immediately at [email protected]. The account will be investigated, suspended if necessary, and any funds returned in accordance with our underage gambling policy.
Protecting Young People Online
In addition to the controls dbpk enforces on our own platform, parents and guardians can take additional steps to prevent access to online gambling content from shared devices in the home. We recommend the following measures for families with children or young adults under 21 in the household:
Use parental control software
Tools such as Net Nanny, Qustodio, or built-in Android and iOS parental controls can block access to gambling websites from shared devices.
Secure mobile payment accounts
Keep bKash and Nagad accounts password-protected and ensure mobile wallets are not accessible to minors in the household.
Have open conversations
Talk to young people about the risks of gambling. Early education about responsible behaviour is one of the most effective preventive tools available.
Need Help? Our Team Is Here for You
If gambling is causing you distress, financial difficulty, or relationship problems — or if you simply want to discuss activating any of our responsible gaming tools — please reach out to the dbpk support team. All conversations are handled in English, are completely confidential, and are free of charge. We serve players across all of Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, and beyond.
Available 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6). Typical first response within 2 hours.
Play Responsibly — Enjoy Every Session on dbpk
Set your limits, know your boundaries, and enjoy cricket betting, live casino, and slots the right way. dbpk is here to make sure your experience stays fun, safe, and within your control.